Shipping policy

Processing time

Each piece is made to order and dispatched within 2 to 4 weeks. We email your tracking number when your parcel is handed to the courier.

Shipping rates

  • West Malaysia: RM 8
  • East Malaysia: RM 12
  • Free shipping within Malaysia on orders of RM 250 and above.
  • Singapore, ASEAN and other countries: rates shown at checkout.

Delivery after dispatch

  • Peninsular Malaysia: 2 to 3 business days
  • East Malaysia: 5 to 7 business days
  • International: usually 3 to 15 business days, tracked

International orders may be subject to import duties or taxes, paid by the recipient. We do not ship to P.O. Boxes. Questions: support@mooimooijewellery.com